Guest Service Agent - Mount Milligan Mine - 28 Days In / 14 Days Out - Camp Work in BC
Sodexo is hiring a Guest Service Agent to support operations at Mt. Milligan, located near McLeod Lake, British Columbia. This role offers a rotational schedule of 28 days in and 14 days out and includes accommodations at the camp site. Free shuttle services are also provided from Prince George, MacKenzie, Smithers, and Fort St. James.
Position
Work Rotation
Accommodations
Responsibilities
The Guest Service Agent will provide front-line service to camp guests and ensure a seamless check-in/check-out experience. Key responsibilities include:
- Processing check-ins, check-outs, and walk-in reservations
- Managing room assignments and availability
- Maintaining accurate guest records and reports
- Handling guest inquiries and service requests
- Conducting audits on occupancy data and recreation equipment
- Completing inventory and data entry tasks
- Processing maintenance requests and guest feedback
- Collaborating with housekeeping, security, and other departments
- Following all safety procedures and company protocols
- Other duties as assigned by management
Requirements
Applicants should bring a mix of customer service and administrative experience, especially in camp or hotel environments. Requirements include:
- High School diploma, GED, or equivalent
- 2-5 years camp experience or 1-2 years hotel front desk experience
- Experience with property management systems
- Proficiency in Microsoft Office (Excel and Outlook preferred)
- Experience with INNfinity, Visionline, and travel booking systems (asset)
- Strong organizational and communication skills
- Ability to work various shifts including night and split shifts
- Good attendance and disciplinary record
- Demonstrated integrity and professional demeanor
Perks and Benefits
This position includes a comprehensive set of benefits to support employees working in remote camp environments:
- Camp accommodations provided
- Transportation from major pickup locations
- Position offers $20.12 per hour
- Free shuttle bus from Prince George, MacKenzie, Smithers, Fort St. James
- Stable 28/14 rotational schedule
- Opportunities for training and career advancement
- Engaging, team-oriented work culture
Worksite/Project
Mount Milligan Mine
Located approximately 155 kilometers northwest of Prince George in central British Columbia, Canada, the Mount Milligan Mine is a conventional truck-shovel open-pit operation producing both copper and gold. The mine features a 60,000-tonne-per-day capacity copper flotation processing plant. In February 2024, Centerra Gold announced an agreement with Royal Gold to extend the mine's life to 2035, with plans to further increase its longevity through ongoing exploration and development. This extension underscores the mine's significant role in the regional economy and its contribution to Canada's mining industry.
Mount Milligan MineEmployer Hiring
Sodexo Canada
Sodexo Canada is a leading provider of food services and facilities management solutions across various sectors, including energy, healthcare, senior living, and business. With over 6,500 employees nationwide, Sodexo delivers comprehensive and sustainable services that enhance daily experiences and drive success for clients. The company is committed to enriching lives and protecting the planet through its operations.
Sodexo Canada