Front Desk Attendant - Resolute Bay Arctic Operations - 4x4 Fly-In / Fly-Out

ATCO Frontec is hiring Front Desk Attendants for its long-standing Resolute Bay operations in Nunavut, offering a 4-week on/4-week off fly-in fly-out schedule. The position supports logistics and administrative functions for key northern initiatives, including the Polar Continental Shelf Program and Resolute Bay Airport operations. Based in one of Canada’s most extreme climates, the role includes travel, camp accommodations, and a $26/hour wage with overtime opportunities. The Front Desk Attendant will manage guest services, coordinate logistics, and provide administrative support in a remote, fast-paced environment.

Position

Front Desk Clerk

Work Rotation

4 weeks on/4 weeks off, 7 days a week

Accommodations

Fly-In/Fly-Out (FIFO) and Camp Accommodations (Meals/Lodging)

Responsibilities

The Front Desk Attendant will handle administrative and guest service duties in a remote, northern camp environment. Responsibilities include:

  • Managing front desk operations independently
  • Handling guest reservations, check-ins/outs, and payments
  • Maintaining accurate financial records
  • Coordinating truck and conference room bookings
  • Managing catering and liaising with kitchen staff
  • Arranging airport transportation and driving as needed
  • Delivering high-quality customer service and resolving issues
  • Maintaining both manual and computerized reports
  • Arranging flights and accommodations per rotation schedules
  • Providing administrative support to the site management team

Requirements

Candidates must have hospitality experience and strong administrative skills to work effectively in this remote camp role. Requirements include:

  • Minimum 1 year of experience in a hotel front desk or similar role
  • Administrative training or equivalent relevant experience
  • Valid driver’s license
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience in a multicultural, fast-paced work environment
  • Ability to pass pre-employment alcohol and drug testing, medical, background, and security clearance checks

Perks and Benefits

This position includes several benefits that support living and working in a remote northern environment:

  • $26/hour wage plus overtime as needed
  • Paid travel to and from site
  • 4 weeks on / 4 weeks off work rotation
  • Camp accommodations provided
  • Opportunity to work with a long-established logistics team in Resolute Bay
  • Remote northern operations experience

Worksite/Project

Resolute Bay Arctic Operations

Resolute Bay, located in Nunavut, Canada, serves as a strategic hub for Arctic operations. The Canadian Armed Forces (CAF) utilize the Canadian Armed Forces Arctic Training Centre (CAFATC) in Resolute Bay to conduct cold-weather training and operations, ensuring personnel are prepared for the unique challenges of the Arctic environment. ATCO Frontec has been providing a range of site and operational support services in Resolute Bay for over 30 years, including owning and operating two hotels and managing water treatment facilities, highlighting the community's role in supporting Arctic operations.

Resolute Bay Arctic Operations

Employer Hiring

ATCO Frontec

ATCO Frontec is a leading provider of remote workforce accommodations, camp management, and facility maintenance services across Canada, North America, and the Arctic. With decades of expertise in remote site operations, modular infrastructure, and emergency response services, ATCO Frontec supports industries such as mining, energy, infrastructure, and defense. The company delivers turnkey camp solutions, including lodging, catering, housekeeping, and security services, ensuring safe, comfortable, and efficient workforce housing in challenging environments. ATCO Frontec's notable projects include Two Rivers Lodge for BC Hydro's Site C Clean Energy Project, Teck Elk Valley Lodge, BHP Jansen Discovery Lodge, and Resolute Bay Arctic Operations, as well as long-term involvement in the North Warning System and mobile health unit deployments. With a strong focus on sustainability, logistics efficiency, and remote infrastructure support, ATCO Frontec continues to be a trusted partner in large-scale workforce housing and operational support projects across Canada.

ATCO Frontec

Date

2025-07-21

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Front Desk Clerk
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