Front Desk Administrator - Resolute Bay Arctic Operations - 4 Weeks On / 4 Weeks Off - FIFO

ATCO Frontec is hiring a Site Administrator / Hotel Front Desk to support operations in Resolute Bay, Nunavut. This remote position involves performing administrative, logistical, and hospitality tasks in support of government and private sector operations in Canada's high Arctic. The role follows a 4-weeks-on / 4-weeks-off rotation with all travel paid and camp accommodations provided. The pay rate is $26 per hour, and the position includes pre-employment drug, medical, and security clearances due to its safety-sensitive designation.

Position

Front Desk Administrator

Work Rotation

4 weeks on / 4 weeks off

Accommodations

Fly-In/Fly-Out (FIFO) and Camp Accommodations (Meals/Lodging)

Responsibilities

This role provides comprehensive administrative and hospitality support to a remote operations team in Resolute Bay.

  • Manage daily correspondence with clients and vendors
  • Provide full administrative support to management and project team
  • Answer phone calls and emails professionally
  • Maintain both manual and digital records and reports
  • Prepare service orders, reports, and presentations
  • Submit cost and reconciliation data to Yellowknife office
  • Coordinate flight and hotel bookings for rotating crew
  • Serve as the primary administrative contact on site
  • Follow all safety and operational procedures
  • Other duties as assigned

Requirements

Candidates should have proven administrative experience and strong organizational and communication skills for this northern camp role.

  • Administrative training or equivalent experience
  • Minimum 5 years in office or financial admin roles
  • Valid driver's license required
  • Strong time management and organizational skills
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Excellent communication and customer service abilities
  • Experience in multicultural, fast-paced environments
  • Experience in remote or northern settings is an asset
  • Must pass pre-employment drug, medical, and criminal checks
  • Final candidates require a Security Clearance Check

Perks and Benefits

This position offers a competitive wage, remote accommodations, paid travel, and the opportunity to support operations in Canada's Arctic.

  • $26/hour wage
  • Camp accommodations included
  • All travel to site is paid
  • 4 weeks on / 4 weeks off schedule
  • Work with a long-standing team in Resolute Bay
  • Safety-focused, multicultural work environment

Worksite/Project

Resolute Bay Arctic Operations

Resolute Bay, located in Nunavut, Canada, serves as a strategic hub for Arctic operations. The Canadian Armed Forces (CAF) utilize the Canadian Armed Forces Arctic Training Centre (CAFATC) in Resolute Bay to conduct cold-weather training and operations, ensuring personnel are prepared for the unique challenges of the Arctic environment. ATCO Frontec has been providing a range of site and operational support services in Resolute Bay for over 30 years, including owning and operating two hotels and managing water treatment facilities, highlighting the community's role in supporting Arctic operations.

Resolute Bay Arctic Operations

Employer Hiring

ATCO Frontec

ATCO Frontec is a provider of operational support services, facilities management, logistics, and remote workforce accommodations, operating as part of ATCO Ltd., a diversified global corporation. The company was formed in 1986 as Frontec Logistics Corp. (short for "Frontier Technologies") to supply technical expertise and logistical support in northern Canada, and has since grown into an international facilities-management and technical-services company. ATCO Frontec specializes in remote, turnkey camp and workforce lodging services — including catering, housekeeping, front-desk and accommodation management, and facility maintenance — along with water and wastewater treatment, power generation, fuel supply, waste management, airfield operations, and disaster and emergency response. It serves clients across the resource, industrial, government, and military sectors, including the Canadian Department of National Defence, the Canadian Armed Forces, and NATO, and has operated in some of the world's most remote and demanding environments, from the Canadian Arctic to overseas deployments.

ATCO Frontec

Date

2025-04-12

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Front Desk Administrator
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